FAQ
What is your glass kitchenware made of?
Our core pieces use non-porous tempered glass, paired with food-safe ceramics for bakeware and BPA-free sealing lids. These materials resist stains and odors and are chosen for everyday safety and durability.
Is the 70% OFF discount applied to everything?
Yes — the 70% OFF promotion applies site-wide to all eligible products during the event. The discounted price is shown at checkout, and free worldwide shipping is included on every order.
Can the glass go from freezer to oven?
Our tempered glass and ceramic pieces are designed for freezer-to-oven use within safe temperature ranges. Always avoid sudden extreme temperature changes and never place glass directly over an open flame.
How long does shipping take?
Orders ship within 1-3 business days and typically arrive in 6-12 business days, depending on your location. You will receive a tracking number by email once your order dispatches.
Do I have to pay customs or duties?
No. We cover all customs duties and import taxes, so the price you see at checkout is the final price you pay. Shipping is also free worldwide.
What is your return policy?
You can return any eligible item within 60 days of delivery for a full refund. We provide a free return shipping label, and refunds are processed within 5-10 business days to your original payment method.
Are the lids microwave and dishwasher safe?
Lids are BPA-free and dishwasher safe. For microwave use, we recommend removing the lid or venting it to avoid pressure buildup. Always follow the care guidance included with your product.
Do you offer a warranty?
Yes. Our glass and ceramic kitchenware is covered by a limited warranty against defects in material and workmanship under normal household use. Accidental damage and normal wear are not covered, but we offer paid replacement options.
How do I contact customer service?
Please visit our Contact page. We aim to respond to all inquiries within 24-48 hours during business days, and our team can help with orders, products, returns, and care questions.
Is my payment information secure?
All transactions are encrypted with industry-standard SSL, and we do not store full card numbers on our servers. Payments are handled by PCI-compliant processors for your protection.














